Knowledgebase

Can I upgrade my account in the future?
Yes, you can easily upgrade your account at any time. The cost is simply the price difference...

Can Qtech2u.NET transfer my website from my old provider?
Yes, Qtech2u.NET will transfer all of your accounts from your previous provider completely free...

Can you customize a package for me?
Due to the extremely low cost of our existing packages and services, we do not offer any...

Do you allow adult, warez or other illicit sites or content?
No. Please see our Terms of Service located at http://www.qtech2u.net/tos.html for...

Do you offer a money-back guarantee?
Yes. All shared and reseller hosting services are covered by our hassle-free, 30-day money back...

Do you offer an uptime guarantee?
Yes most definitely! Qtech2u.NET has always offered and stood by it's 99.9% uptime guarantee.If...

Do you register domain names?
Qtech2u.NET offers domain registration starting from $9.99 per year.  Domains can be...

How do I move my MySQL Databases?
This can be used to back up a database or to move database information from one server to...

How long does it take to get my website online?
New account activation is completed within 24 hours follow receipt of your initial payment. ...

How soon will my account be setup and ready to use?
Due to the high amount of fraud orders that we receive, we manually review every order before...

Is overselling enabled?
Overselling is currently enabled on all of our reseller hosting packages by default at no...

Is there a minimum time contract/commitment?
At this time we do not have any minimum contracts/commitments.  You may cancel at anytime

My order was marked as Fraud and invoice automatically cancelled
If you have just signed up for service and received a MaxMind Fraud error, your account is marked...

What kind of customer support do you offer?
We offer 24/7/365 support via support ticket.Support tickets can be submitted and monitored...

What payment options do you accept?
We currently accept PayPal, Visa, MasterCard, American Express, and Discover.  We also...

Will you place banners on my site?
No. Qtech2u.NET provides a paid service and there will be no banners or other forms of...